Privacy Policy

1. Information We Collect

We may collect:

• Name, email, phone number
• Address and location data when required for jobs
• Profile photos and verification materials
• Job details, messages, and reviews
• Payment-related information processed by third-party providers
• Device and usage data

2. How We Use Your Information

We use your information to:

• Operate and improve the Helpfill platform
• Connect clients and providers
• Process payments and resolve disputes
• Verify accounts and prevent fraud
• Communicate important updates

3. Sharing of Information

We do not sell personal data. Information may be shared only:

• With other users as necessary for job completion
• With payment processors and service providers
• When required by law or to protect Helpfill

4. Data Security

We use reasonable technical and administrative safeguards to protect your data. However, no system is 100% secure.

5. Data Retention

We retain personal information only as long as necessary to operate the platform or comply with legal obligations.

6. Your Rights

You may request access, correction, or deletion of your data where permitted by law.

7. Account Deletion

You can request deletion of your Helpfill account and associated personal data at any time.

• Log into the Helpfill app and use the “Delete Account” option in Profile Settings
• Or contact us at support@helpfill.com with the subject "Delete My Account"

Once a request is received, we will process account deletion and remove associated personal data in accordance with applicable laws.

8. Changes

We may update this Privacy Policy. Continued use means acceptance of changes.

9. Contact

For questions, contact: