Privacy Policy
Last Updated: February 2026
Helpfill respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect:
- Name, email, phone number
- Address and location data when required for jobs
- Profile photos and verification materials
- Job details, messages, and reviews
- Payment-related information processed by third-party providers
- Device and usage data
2. How We Use Your Information
We use your information to:
- Operate and improve the Helpfill platform
- Connect clients and providers
- Process payments and resolve disputes
- Verify accounts and prevent fraud
- Communicate important updates
3. Sharing of Information
We do not sell personal data. Information may be shared only:
- With other users as necessary for job completion
- With payment processors and service providers
- When required by law or to protect Helpfill
4. Data Security
We use reasonable technical and administrative safeguards to protect your data. However, no system is 100% secure.
5. Data Retention
We retain personal information only as long as necessary to operate the platform or comply with legal obligations.
6. Your Rights
You may request access, correction, or deletion of your data where permitted by law.
7. Changes
We may update this Privacy Policy. Continued use means acceptance of changes.
8. Contact
For questions, contact: